WTW - ABOUT

What makes the Metal Alliance Weathertight Warranty by Roofing Warranty, LLC different from standard weathertight warranties offered by other companies?
Many standard weathertight warranties do not include the oversight of on-site inspections. Each WTW project that receives a WTW from Roofing Warranty, LLC has passed an independent expert inspection at several key milestones during installation certifying a well-built and leak-free roof.
 

Who is eligible to participate in the Metal Alliance Weathertight Warranty Program?
Weathertight Warranties by Roofing Warranty, LLC are available exclusively to certified installers that are part of the Metal Alliance 5-Star Building Partner program. 
 

How do I become a Metal Alliance 5-Star Building Partner?
5-Star Partners are certified installers who consistently demonstrate a high degree of quality workmanship and a strong commitment to customer satisfaction. Contact your Metal Alliance sales representative for more information on how to become a 5-Star Building Partner.
 

I am a 5-Star Partner. Are all of my projects eligible for a Weathertight Warranty?
Weathertight warranties are available for projects that use all job materials purchased from Metal Alliance or an approved Metal Alliance supplier, are manufactured by a Metal Alliance certified manufacturer (Advantage Partner) and installed by a Metal Alliance certified installer (5-Star Partner). 
 

How do I find a Metal Alliance Advantage Partner to manufacture the metal panels for my job?
If you are a 5-Star Partner and need a list of approved certified manufacturers (Advantage Partners), contact your Metal Alliance sales  representative.  5-Star partners that manufacture their own metal panels must also qualify as an Advantage Partner for your project to be eligible for a WTW.

 

​

WTW - REQUIREMENTS
Does my project have to be pre-approved for a Weathertight Warranty?
Yes, shop drawings and other criteria must be reviewed and approved prior to the start of the project. It is also recommended that materials not be ordered prior to approval. 
 

Is trim included in the Weathertight Warranties? 
Yes, with certain exceptions such as gutters and other related rain gear, dead valleys, etc.
 

What metal panel systems are eligible for a Weathertight Warranty?
The standing seam panels listed below are eligible for a Weathertight Warranty on commercial, industrial and government projects. Exposed Fastener systems are not eligible for a Weathertight Warranty. 

 

• 200MSAllSeam

• 150MSAllSeam

• 175SLAllSeam

• 155SLAllSeam

• 150SLAllSeam

• 145SLAllSeam

• 100SLAllSeam 

 

What roof applications are not warrantable even if the panel system is eligible for the Weathertight Warranty Program?
Custom sheet metal roof applications such as domes, tapered panels or roof designs with drainage problems are not warrantable applications for the Weathertight

Warranty Program. Other factors that may affect a panel’s eligibility include project design, environmental conditions or building geometry.
 

What products/accessories must be used for my project to be approved and pass inspection for a Weathertight Warranty?
All products used in a Weathertight Warranty project must be purchased through Metal Alliance, a Metal Alliance Advantage Partner, or an approved supplier. In the event a required item is not offered by the approved supplier, the product selected must be approved by Roofing Warranty, LLC prior to the start of the project.
 

What is the minimum roofing slope requirement for a Weathertight Warranty?
The standard minimum slope requirement is 3:12. Slopes as low as 1:12 may be accepted on a case-by-case basis provided structural mechanical seamed panels are used. These installations will be subject to a weathertight warranty fee surcharge.
 

What type of underlayment is required to qualify for a Weathertight Warranty?
At a minimum, a full peel-and-stick underlayment installation is required for approval. All proposed underlayment must be approved prior to start of each weathertight warranty project. 
 

How does the installation of other equipment on the metal roof affect the weathertight warranty?
To support the common goal of having a long-lasting, leak-free roof, it’s important for contractors and building owners to understand that any roof application that requires roof penetration or fastening, added either during or after installation such as antennae, satellite dishes,  skylights, solar panels, or other such equipment, must be approved by the roof manufacturer and/or Roofing Warranty, LLC to ensure the proper materials and methods are used. Failure to get pre-approval will void the warranty. In addition, work must always be done by experienced and licensed contractors.

 

 

WTW - INSPECTIONS
Are inspections required to get a Weathertight Warranty?
Yes, inspections at key project milestones are essential to the success of the Weathertight Warranty Program. To ensure a well-built, leak-free roof, each inspection is designed to certify that the installation is completed using the materials, quality workmanship and details specified for the project. 

How many inspections are required? 
At a minimum, each project will require 3 inspections, an Orientation Inspection, at least one In-Progress Inspection and the Final Inspection. The timing and total number of In-Progress Inspections will depend on weathertight warranty type, and the size and complexity of the project. Once approved, an estimate of the number of inspections required will be outlined in the Confirmation of Quotation. 
 

What responsibilities do I have as the installer/contractor during inspections?
It is the responsibility of the contractor to facilitate free and safe access to the entire roof for WTW Inspectors to complete the necessary review of warranty requirements. The contractor must provide the Inspector with all safety equipment, fall equipment, and PPE to meet project and/or OSHA requirements, as well as ladders and man-lifts as requested.

 

How will I know if there are deficiencies in the roof installation upon inspection?
Copies of each inspection report will be sent to the installer listing any deficiencies and the corrective action required. Final approval for a weathertight warranty will not be issued until the project passes Final Inspection.

 

 

WTW - PROCESS
How do I apply for a Weathertight Warranty?
Certified installers (Metal Alliance 5-Star Partners) may submit a Weathertight Warranty Request for Quotation along with roofing specifications and architectural drawings.  If approved, you will receive a project-specific Confirmation of Quotation that will indicate the total warranty cost (estimated) and deposit amount, conditions, number of anticipated inspections, special requirements, and exclusions (if applicable). Simply sign and return the Confirmation to us with the required deposit. IMPORTANT: Do not start construction prior to being contacted by your WTW Project Coordinator.

​

As a metal roofing installer, what are my responsibilities under the Weathertight Warranties once approved?
The installer is responsible for properly installing the roof using quality materials and workmanship in accordance with the details and  proven standards specified and approved by the metal roof manufacturer and Roofing Warranty, LLC. Once installation is complete and has passed the final inspection, the installer coordinates with the building owner to execute all the required WTW documentation. The installer must also provide the Weathertight Warranty certificate and the Preventative Maintenance Manual to the building owner once received from Roofing Warranty. The installer, together with Roofing Warranty guarantees that the roof will remain leak-free for the duration of the warranty. During the first 24 consecutive months of the warranty, the installer is solely responsible for covering any repairs resulting from a roof leak.

 

How does the billing process work for the Weathertight Warranty Program?
Each approved WTW project will require a paid deposit prior to the first inspection. The deposit amount will vary depending on project scope and installation schedule and is due at the time you accept the weathertight warranty terms outlined in your Confirmation of Quotation. The balance of all WTW fees due, including all inspection fees must be paid prior to the issuance of a weathertight warranty.
 

When will the final Weathertight Warranty be issued to the building owner?
A Weathertight Warranty Certificate and the Preventative Maintenance Manual will be issued to the installer electronically in the name of the building owner after ALL items listed below have been completed:

• Project passes Final Inspection

• All parties to the WTW have executed the Weathertight Limited Liability Warranty Agreement. This includes the installer, Roofing Warranty, LLC and the building owner. Note: The installer is responsible for forwarding the WTW Certificate and Preventative Maintenance Manual to the building owner.

• Installer has executed the Contractor/Installer Certification and provided to Roofing Warranty, LLC

• All WTW fees, including inspection fees have been paid in full

​

What responsibilities does the building owner have once the Weathertight Warranty Certificate is issued?
The building owner is responsible for roof maintenance and documentation in accordance with the WTW Agreement and Preventative Maintenance Manual. The building owner is also responsible for immediately notifying Roofing Warranty, LLC in the unlikely event a leak occurs.
 

What happens if the roof system leaks during the term of the Warranty? 
In the unlikely event a water leak occurs, the building owner should always notify Roofing Warranty, LLC immediately. If the roof system was properly installed and the leak occurs during the first 24 months of the warranty period, (or is extended by successive 24-month periods from the date of leaks reported within the relevant 24-month period), Roofing Warranty will coordinate with the installer who is responsible for repair of the roof in accordance with the terms of the Weathertight Warranty Agreement. If the leak occurs after the first 24 months or any successive 24-month extensions, but within the remaining warranty term, Roofing Warranty, LLC will coordinate repair in accordance with the terms of the Weathertight Warranty Agreement.