In the unlikely event a product you purchase from Metal Alliance does not perform to the level covered by the Consolidated Limited Product Warranty†, there are a few steps you should follow to submit a claim. If you haven't already, it's a good idea to have all your warranty information and project records ready to go before you begin the claims process. Make sure you registered an Installation Summary for the project at the time it was completed in accordance with the terms of your warranty. Be prepared to provide a detailed description and clear photos which will be very helpful during the investigation portion of the process.